SHIPPING POLICY & FAQS
Superhero Spinners provides high quality superhero themed fidget spinners among other awesome superhero items by teaming up with our partners and global suppliers in order to provide you with the best prices and a unique global shopping experience you can't find anywhere else. This means that your order is shipped from global areas such as Thailand, Tibet, China, Hong Kong, Singapore, Taiwan, etc. A tracking number will be provided for most countries. Because we ship directly from our partners in these countries, your order may typically take 2-4 weeks to arrive. Some items high in demand can take up to 5 weeks to arrive. If your order does not arrive in 45 days then we can provide a full refund (Please refer to our Return Policy).
How much is shipping?
- Free to most countries all over the world! We do not ship to APO/FPO/DPO and some countries.
How long is order processing?
- Orders are mostly processed within 1-4 business days. For products in high demand or during rare occasions order processing can take up to 5-7 days.
How long does it take for an order to arrive?
- This depends on the product ordered. Most items will arrive in about 2-4 weeks. On rare occasions because of customs or global shipping delays this can last up to 5 weeks. If you're still not sure, just click here to reach our contact us page . We're happy to help.
Can I have a tracking number?
- Tracking is available for most countries and most types of shipments. If a tracking number is available it will automatically be emailed to you. If it not then please have patience for your package to be delivered. If 45 days has passed and you have not received your item then please contact us for a refund.
I ordered 2+ items, but only received one... where's my order?
- We have a large assortment of products not stocked in house. When you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way :)